All deliveries are subject to stock availability and authorization of your payment.
Please find below delivery charges;
UK – Standard Delivery
Delivery between 3 – 5 days.
UK – Next Day Delivery
Orders placed Monday to Friday will be despatched the next working day for delvery Before 1pm (excludes Saturday and Sunday). Requires Signature.
UK - Click and Collect
Orders placed using the click and collect service will be ready for collection next day by 12pm midday the next working day. Please note click and collect orders will all be available for collection from the flagship store; Lucy Choi London, 18 Connaught Street, London, W2 2AF.
How to click and collect
- Place your order online, and at the checkout process you will be offered the choice of home delivery or Click and Collect. Please continue purchase and make payment. Once payment has been authorized you will be sent an email from our in-house team to confirm your order is ready for collection from our flagship store.
- Please collect within 14 days of receving your "Ready for collection" email.
- Please bring a copy of the order (either printed or on a device) with a form of photo ID and the payment card used.
For European/Rest Of The World delivery prices please contact us for a quote.
Orders can be placed online at http://www.lucychoilondon.com/
Please note that should you choose to have your order delivered by Standard delivery, we accept no liability for orders that are lost or undelivered in transit. We always retain proof of postage to your country. If you order Goods from our Website for delivery outside the UK, they may be subject to import duties and taxes that are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
There are a small number of postcodes in the UK, usually in remote rural areas, where we cannot guarantee delivery within our usual timescale, however we will notify you as soon as possible.
We deliver to most postal areas in the UK. We reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address or PO Box. If this affects your order, we will notify you as soon as possible.
A signature will be required on receipt of your goods being delivered by Next Day delivery. If you are not around to accept your parcel a calling card will be posted through your door to let you know a delivery has been attempted.
Please note that orders are only dispatched Monday to Friday. If an order is placed by 1:00pm on Friday, it will be dispatched the same day. If an order is placed after this time, or on Saturday and Sunday, the order will be dispatched on Monday. Please note that orders are not dispatched on public holidays.
We are able to deliver Same Day to some London postcodes if required. If you wish to use this service please contact Lucy Choi London to obtain a quote, as price will vary depending on location.